Shipping & Returns
Shipping & Delivery
Shipping for UK customers is fulfilled via UPS and to ensure the best service, we only offer this as Next Day Express. Any orders placed after 5:30 PM on a Thursday will be shipped the following Monday.
Policies of Cancellation and Return of Goods
Any cancellation or changes to any order by the Buyer after confirmation of order must be in writing and are subject to the buyer which he will accept to pay to be released from his contractual purchase obligations.
Charges may vary depending on the nature of the cancellation but will not exceed 20% of the cancelled order value.
Returns can only be accepted upon prior agreement with BTN Performance.
All returns must be in the original manufacturer’s unopened packaging, originally purchased from BTN Performance Ltd, and accompanied by the original invoice number of the purchase.
New returns after 30 days will be charged a 25% restocking fee. New returns made over 90 days of purchase will be charged a 45% restocking fee.
Please see our Terms & Conditions for full details